Data Processing Agreement
Draft engineering template—requires legal review and Maara company details before use.
Processor
[LEGAL NAME, ADDRESS AND COMPANY NUMBER]
Purpose
AI receptionist, telephone routing, bookings, messages and transactional SMS
Data subjects
Callers, customer staff and customer account users
Data
Contact details, appointment requests, minimum call outcomes and business knowledge
Deletion/return
Configurable automated retention, caller deletion/export and account deletion workflow
Security
Tenant isolation, access control, encryption for OAuth tokens, webhook verification and audit logging
International transfers
See the subprocessor register and transfer inventory